AGNR Groups

Web Groups for the College of Agriculture &
Natural Resources and Affiliates

Cannot Log In

When you attempt to login, you receive an error message stating: "Sorry, unrecognized username or password. Have you forgotten your password?" If this happens, follow the steps below to get logged back in.

  1. Check the URL of the login page to ensure that you are on the same site you want to edit. It might sound silly, but one of the most frequent reasons for login failure is being on the wrong site! All of the AGNR sites have a very similar appearance, but your login will only work on your home site. If you are on the wrong site, navigate to the correct one, and try again.

  2. If you are certain you are on the correct site, click the "Request new password" tab.
    Request new password screen with field for username or email

  3. Enter your UMD email address and click "E-mail new password." This should send a one-time login link to your email address. (If you don't have a UMD email address, use whatever address was used to create your account.)

  4. If you receive an email:
    The email you receive will contain your username. Confirm that you are using the correct username.
    Click the Log in link and reset your password on the following page.

  5. If you get an error message:
    If, after entering your email, you get an error message such as, "Sorry, [your email] is not recognized as a user name or an e-mail address", you might be on the wrong website—see step 1!

If after following these steps, you still cannot access your account, contact the Web Team.
Include the following information:
1) Your name and email addresss
2) The URL of the site you're trying to access
3) The username you're logging in with